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These terms and conditions set out the rules that apply when you open and use a starz88 account — covering how transactions are handled, what you can do in your account, and how we manage disputes. Access to the platform depends on your local law and eligible regions.
When you create an account on starz88, you enter into an agreement with us on the terms set out here. These terms apply to every action you take through your account — placing activity, making a deposit via bKash or Bank Transfer, requesting a withdrawal, or contacting our support team. We may update these terms from time to time; when we do, we will notify you through your registered account or by a notice on the platform. Continued use of your account after a change is posted means you accept the revised terms. If any part of these terms conflicts with the law that applies in your region, that local law takes precedence for you. We do not represent that all features of the platform are available in every jurisdiction — access depends on your local law and eligible regions. Where a section of these terms is found to be unenforceable, the remaining sections continue in full effect. Questions about how a specific term applies to your account can be directed to our support team through the contact routes listed on the platform. We aim to respond to policy questions within a reasonable time and to keep our terms written in plain language so you can understand your rights and obligations without needing legal advice.
Understanding the boundaries of this policy helps you know where to look when a question comes up about your account or a transaction.
These terms govern how you open, verify and maintain your starz88 account, including login credentials, account suspension and closure. They apply from the moment you complete registration and remain in effect for as long as your account exists.
All deposits and withdrawals processed through your account — including those made via bKash or Bank Transfer — fall within these terms. Transaction limits, processing steps and dispute procedures are all covered here.
The games, odds displays and promotional notices you see inside the platform are subject to these terms. Content availability may vary by region, and we do not warrant that every item visible in the lobby is accessible from your location.
Payment processors, mobile wallet providers and any external service you connect to your account operate under their own terms. We are not responsible for the conduct of third-party services, and these terms do not extend to them.
These terms are not only obligations — they also set out practical rights you hold as an account holder. You can request a copy of the transaction records associated with your account at any time by contacting support through the routes published on the platform. If you believe your account details are incorrect — such as a registered email address or linked payment method — you can submit a correction request and we will review it. You have the right to ask a question about how any part of these terms applies to your specific situation, and we will respond through the same support channel you used to ask. If you want to close your account, you can request that through the account settings page or by contacting support directly. We will confirm receipt and process the request in line with the steps shown in your account area. None of these rights require you to take legal action first — they are available through the standard support routes we publish.
Request a statement of your account transactions through the support contact route. We will provide the records associated with your account in a readable format.
Submit a correction request if your registered details are wrong. Verification steps will be shown in your account area when you raise the request.
Contact support to ask how a specific term applies to you. Use the live chat or email route published on the platform and we will respond to your question directly.
Close your account through account settings or by contacting support. Any pending transactions will be resolved before the closure is finalised, as set out in the steps shown on the platform.
If you have a question about these terms or need to raise a dispute, use the contact routes published on the platform. We do not accept policy queries through unofficial channels.
Open the chat widget from any page inside your account to ask a policy or transaction question directly. This is the fastest route for account-specific queries.
Send a written query to the support email address listed in the Help section of your account. Include your account reference so we can locate your records quickly.
The Help section of the platform contains published answers to common policy questions. Check there first — many terms questions are answered without needing to contact us.
We take the handling of your account data and the integrity of these terms seriously. Here is how we manage the key areas.
We collect only the account and transaction data needed to operate your account and process payments via bKash or Bank Transfer. We do not sell your data to third parties, and we retain records only for as long as required by the terms and applicable law.
Your account is protected by the login credentials you set at registration. We recommend keeping your password unique to this platform. If you suspect unauthorised access, contact support immediately through the live chat route.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how parts of the platform function.
If you believe a term has been applied incorrectly to your account, raise it through the email support route with your account reference. We will review the application of the term and respond with our position in writing.
Answers to the questions we hear most often about how these terms work in practice.
Access to the platform depends on your local law and eligible regions. If you are in Bangladesh and your account is active, these terms govern your use. We recommend checking whether online account activity is permitted under the law that applies to you before registering.
We will notify you through your registered account or via a notice on the platform when terms change. Continuing to use your account after the update is posted means you accept the revised version. You can always contact support if you want to understand what changed.
Contact support through the live chat or email route published in your account's Help section. Provide your account reference and specify the date range you need. We will supply the records associated with your account in a readable format.
Yes. If you believe a transaction was processed incorrectly — whether via bKash, Bank Transfer or another method — raise it through the email support route with your account reference and the transaction details. We will review and respond with our findings.
We hold the registration details you provided, your transaction history and any correspondence with our support team. This data is used solely to operate your account and process payments. Contact support if you want to know the specific data held against your account.
Go to account settings and follow the closure steps shown there, or contact support directly through live chat or email. Any pending transactions will be resolved before closure is finalised. We will confirm receipt of your request and keep you updated through your registered contact details.